Basic Print Services

PagePack is a hardware support and maintenance service including all consumables, excluding print media, which is available for PagePack-enabled models. With PagePack you can reduce your print and copy expenses easily by 30% if compared with purchasing the consumables and service when needed.

The PagePack Advantage

1. A fixed cost-per-page regardless of what is printed
2. Predictable costs based on an agreed price
3. An all-inclusive contract: consumables and service
4. Consumables ordering online 24/7 and delivered at your door

How does PagePack improve productivity and reduce printing costs?

• Cut costs on printing consumables, service and your cost-per-page
• Reduce waste by only ordering the supplies you need with no ‘leftovers’
• Increase productivity by automating meter reads, no need to submit reads manually, not even when placing a consumable order
• Free up your IT resources for more business critical tasks rather than supporting output devices
• Control and forecast budgets accurately by setting your printing and supply costs up-front
• Get the best output of your Xerox device with original supplies and parts
• Access online support 24/7
• Get speed of resolution as over 45% of customer issues are resolved online or by phone
• Xerox trained engineers will be on-site with hands-on technical support within the agreed Service Level Agreement

Available for most Xerox desktop printers and MFPs, ServicePack means you can continue to benefit from Xerox’s customer service when your warranty expires.  ServicePack is the best way of protecting your investment and ensuring excellent performance from your printing device for years to come.

Benefits of ServicePack

• Peace of mind. Enjoy brilliant printing output
• Reliability. Our responsive service and on-site support will ensure optimum uptime for your Xerox printing devices
• Efficiency.  Protect your investment and maximise the working life of your devices, with services from Xerox-trained technicians using Xerox genuine replacement parts

The ServicePack advantage

• Peace of mind knowing uptime will be maximised
• One single up-front payment, easy to budget for
• All spare parts and engineer costs are included within the contract
• Unlimited access to remote support
• Next business day response